Usability Research

Look what we found

Catalyst founder Jon Mysel provides commentary regarding a recent Catalyst project

Jakob Nielsen is not Wrong (Pt. 2)

More thoughts on the validity of A/B and Multivariate Testing

Net Rage: A Study of Blogs and Usability

Catalyst analysis of user interface design challenges posed by blogs and blog interfaces, based on proprietary usability testing on a BusinessWeek blog.

Recruiting for Usability Tests

Diary Entry #18: JF briefly reflects on recruiting best practices relating to overly-demanding test recruits

“The new phonebook’s here!”

NG digs (further) into the issue of e-commerce customer satisfaction, as codified by Internet Retailer.