A famous quote by Alexander Pope inspires some reflections on the state of modern usability. No, really.

A quick look at Satellite Radio and usability

A lengthy Catalyst case study featured on a prominent usability industry software company’s site.

Catalyst was featured in a Forrester Research report.

We’ve reposted a slightly aged white paper on how to balance site design for repeat visitors vs. first timers - because its advice holds up well. It’s called “Surviving the Adolsecent Internet.”