Testing Handheld Devices

It all started innocently enough… During an introductory meeting with a rather large Global news organization, the question of handheld usability testing came up. This company was hard at work developing applications for cell phones and PDAs that would provide a device-appropriate format for retrieving and consuming the massive amount of text, audio, and video news content they have to offer. Apart from the considerable technical barriers that needed to be overcome in order to insure compatability with the various device operating systems and form factors, a reliable means for usability testing their applications and sharing the results with team members around the world, had not emerged. In particular, they had found it difficult to capture clear video of the test in process (which they wanted to be able to distribute to the wider team). “Sure” we said “we can do that…”

[insert sounds of hammering, sawing, and other “creation” noises emanating from a distant workshop]

A few weeks and several prototypes later, Peter is proud to announce Catalyst’s new Handheld Usability Testing Platform. We like to call it “Mantis” because it kind of looks like a praying mantis (kind of), and it also just sounds cool (kind of). Ok, I just made that up.

Just for fun, Peter made a video to showcase his new creation and we’ve also included some test videos that we made using a variety of handheld devices. The videos are .wmv format and can be accessed below. Let us know what you think! And, remember that Mantis is now available for handheld testing engagements, weddings, bar mitvahs…

Here’s Peter’s tour of the wonders of Mantis (2.85 MB)

Here’s a sample video of a Blackberry test (4.32 MB)

Here’s a sample video of a Cell Phone test (3.87 MB)

Here’s a sample video of a Treo test (2.94 MB)

NB: Peter wanted me to mention that these videos were compressed to make the downloads smaller and the actual videos are much higher quality. Feel free to contact us if you would like a copy of the full-size video.

5 Responses to “Testing Handheld Devices”

  1. Ben says:

    Aaaw - I was expecting a photo of Peter posing next to the M.a.n.t.i.s. - c’mon Nick- the people need to see images of NY’s finest bachelor!

  2. Gerry says:

    Honestly, Ben, isn’t it enough that we saw his “Otterbox”?

  3. Ben says:

    Well, in this clip he’s shown us his wedges, and just a tantilising glimpse of his lower forearm. I was just expecting a zoom out at the end of that clip- or at least a slow pan up the arm to reveal the Otter wearing genius behing the Mantis.

  4. Gerry says:

    I guess it does sort of leave you hanging. So how do we convince NG to expose more of the “Man”tis?

  5. Nick Gould says:

    Actually, Peter had originally wanted to do the video in full view, walking around infomercial-style, but I convinced him that people were more concerned with the rig than with his face :-) We are building a testing lab in the office. When it’s done, we’ll film Peter doing a full-on tour of the premises.

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